Frequently asked questions from CoolSpools

Where does my output go and how can I access it?

What versions of your software are currently supported?

I’m upgrading to IBM i V6R1M0-V7R4M0, do I need a special version?

My document prints on a pre-printed form and I need to see that inside the PDF. Can CoolSpools do that?

Do I need to buy a license for my backup/D.R. system? Do you have special deals for backup systems?

My spooled file contains multiple documents (invoices, statements etc.) that need to be sent to different people (customers, departments etc.). How can I split/burst the spooled file so I can do…

How do I set up automatic processing of spooled files?

With which versions of OS/400 is your software compatible?

We’re using a High Availability system that replicates our objects and data to a backup system. What do I have to do in relation to CoolSpools etc?

What do I need to do to get email working on my system?

How do I write an exit program for CoolSpools to call?

I want to give my files a meaningful name. How can I do that?

Does CoolSpools handle forms overlays?

Why create XML files on your system i?

Does CoolSpools handle color?

What are CoolSpools Database variables?

What are CoolSpools Spool Admin substitution variables, how and where can I use them and how to they differ from CoolSpools Spool Converter variables?

I’m running CoolSpools V6, CoolSpools PLUS, CoolSpools V5 or Slipstream V4 and am having problems opening Excel files in Excel 2010.

Can CoolSpools password-protect an Excel file?

Can CoolSpools produce PDF-A?

How do I tell CoolSpools who to email a converted spooled file to?

Can CoolSpools password-protect a PDF?

There are some pages/lines in the report I don’t want. How can I get rid of them?

My emails are being sent/aren’t being delivered: how can I work out why?

Why do Coolspools fonts looks different in the PDF to what it does when printed?

Why should I convert a spool file to PDF to distribute my AS/400 documents?

Can you prevent people from modifying/printing/copying text from PDF’s?

Why doesn’t my overlay line up properly?

Where does CoolSpools get the email address for a user profile from?

What is the difference between CoolSpools license and support keys?

How can I use CoolSpools to import data from an XML file to my IBM i Database?

I’m running CoolSpools V6, CoolSpools PLUS, CoolSpools V5 or Slipstream V4 and am having problems opening Excel files in Excel 2010.