FAQ’s

Frequently asked questions from CoolSpools

CoolSpools Support Portal

FAQ: Coolspools & the IFS

Where does my output go and how can I access it?

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FAQ: Supported versions

What versions of your software are currently supported?

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IBM IOS update and Coolspools

FAQ: CoolSpools and IBM i OS Upgrades

I’m upgrading to IBM i V6R1M0-V7R4M0, do I need a special version?

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AS400 adding images in PDF reports

FAQ: Including images in PDFs

My document prints on a pre-printed form and I need to see that inside the PDF. Can CoolSpools do that?

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FAQ: CoolSpools backup systems

Do I need to buy a license for my backup/D.R. system? Do you have special deals for backup systems?

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FAQ: Splitting/bursting spooled files

My spooled file contains multiple documents (invoices, statements etc.) that need to be sent to different people (customers, departments etc.). How can I split/burst the spooled file so I can do…

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FAQ: Automatic spooled file processing

How do I set up automatic processing of spooled files?

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FAQ: CoolSpools and OS/400 (IBM i)

With which versions of OS/400 is your software compatible?

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FAQ: CoolSpools and H.A. / Replication

We’re using a High Availability system that replicates our objects and data to a backup system. What do I have to do in relation to CoolSpools etc?

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Coolspools Email Setup Instructions

FAQ: IBM i email setup

What do I need to do to get email working on my system?

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Spool file exit program with Coolspools

FAQ: Coolspools Exit Programs

How do I write an exit program for CoolSpools to call?

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FAQ: Giving your files meaningful names

I want to give my files a meaningful name. How can I do that?

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FAQ: CoolSpools and Overlays

Does CoolSpools handle forms overlays?

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AS400 to XML file spool conversion

FAQ: Creating XML files on your IBM i

Why create XML files on your system i?

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FAQ: CoolSpools and Color

Does CoolSpools handle color?

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FAQ: Database Variables

What are CoolSpools Database variables?

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Coolspools variables

FAQ: Spool Admin Substitution Variables

What are CoolSpools Spool Admin substitution variables, how and where can I use them and how to they differ from CoolSpools Spool Converter variables?

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FAQ: CoolSpools and Excel

I’m running CoolSpools V6, CoolSpools PLUS, CoolSpools V5 or Slipstream V4 and am having problems opening Excel files in Excel 2010.

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Coolspools and encrypted files

FAQ: Using encrypted zip files

Can CoolSpools password-protect an Excel file?

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AS400 to email software

FAQ: CoolSpools and email addresses

How do I tell CoolSpools who to email a converted spooled file to?

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FAQ: PDF passwords and encryption

Can CoolSpools password-protect a PDF?

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Sorting files with CoolSpools

FAQ: Dropping unwanted pages from spools

There are some pages/lines in the report I don’t want. How can I get rid of them?

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FAQ: IBM i email troubleshooting

My emails are being sent/aren’t being delivered: how can I work out why?

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FAQ: CoolSpools Fonts

Why do Coolspools fonts looks different in the PDF to what it does when printed?

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FAQ: Why use PDF format for IBM I (AS/400) reports?

Why should I convert a spool file to PDF to distribute my AS/400 documents?

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AS400 security for PDF files

FAQ: Restricting PDF actions

Can you prevent people from modifying/printing/copying text from PDF’s?

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Overlay alignment in CoolSpools

FAQ: CoolSpools and Overlay alignment

Why doesn’t my overlay line up properly?

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Email and User identity in CoolSpools

FAQ: User profiles and email addresses

Where does CoolSpools get the email address for a user profile from?

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XML file

How to Import an XML file into an IBM i Database using CoolSpools

The CoolSpools Database module has new functionality which simplifies the process of importing the XML file into the IBM i (AS400, iSeries) database. This easy to use and intuitive process consists…

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FAQ: CoolSpools PTF’s for O/S V5R3 & R4

I’m running CoolSpools V6, CoolSpools PLUS, CoolSpools V5 or Slipstream V4 and am having problems opening Excel files in Excel 2010.

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Ariadne Software Ltd.
2 The Beeches
Beech Lane
Wilmslow
Cheshire
SK9 5ER
United Kingdom
Contact us:
Help Desk portal
+1 (888) 228 2415
+44 (0)1625 547 962
sales@ariadnesoftware.co.uk