FAQ’s
Frequently asked questions from CoolSpools
FAQ: CoolSpools and IBM i OS Upgrades
I’m upgrading to IBM i V6R1M0-V7R4M0, do I need a special version?
FAQ: Including images in PDFs
My document prints on a pre-printed form and I need to see that inside the PDF. Can CoolSpools do that?
FAQ: CoolSpools backup systems
Do I need to buy a license for my backup/D.R. system? Do you have special deals for backup systems?
FAQ: Splitting/bursting spooled files
My spooled file contains multiple documents (invoices, statements etc.) that need to be sent to different people (customers, departments etc.). How can I split/burst the spooled file so I can do…
FAQ: Automatic spooled file processing
How do I set up automatic processing of spooled files?
FAQ: CoolSpools and OS/400 (IBM i)
With which versions of OS/400 is your software compatible?
FAQ: CoolSpools and H.A. / Replication
We’re using a High Availability system that replicates our objects and data to a backup system. What do I have to do in relation to CoolSpools etc?
FAQ: Giving your files meaningful names
I want to give my files a meaningful name. How can I do that?
FAQ: Spool Admin Substitution Variables
What are CoolSpools Spool Admin substitution variables, how and where can I use them and how to they differ from CoolSpools Spool Converter variables?
FAQ: CoolSpools and Excel
I’m running CoolSpools V6, CoolSpools PLUS, CoolSpools V5 or Slipstream V4 and am having problems opening Excel files in Excel 2010.
FAQ: CoolSpools and email addresses
How do I tell CoolSpools who to email a converted spooled file to?
FAQ: Dropping unwanted pages from spools
There are some pages/lines in the report I don’t want. How can I get rid of them?
FAQ: IBM i email troubleshooting
My emails are being sent/aren’t being delivered: how can I work out why?
FAQ: CoolSpools Fonts
Why do Coolspools fonts looks different in the PDF to what it does when printed?
FAQ: Why use PDF format for IBM I (AS/400) reports?
Why should I convert a spool file to PDF to distribute my AS/400 documents?
FAQ: Restricting PDF actions
Can you prevent people from modifying/printing/copying text from PDF’s?
FAQ: User profiles and email addresses
Where does CoolSpools get the email address for a user profile from?
FAQ: CoolSpools License and Support Keys
What is the difference between CoolSpools license and support keys?
FAQ: Import XML to IBM i Database
How can I use CoolSpools to import data from an XML file to my IBM i Database?
FAQ: CoolSpools PTF’s for O/S V5R3 & R4
I’m running CoolSpools V6, CoolSpools PLUS, CoolSpools V5 or Slipstream V4 and am having problems opening Excel files in Excel 2010.
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