CoolSpools Support

Access the CoolSpools help portal, documentation, downloads and contact information.

CoolSpools Support Portal

Contact Support

Americas:
+1 (888) 228 2415
Mon-Fri 9am to 5pm | GMT / BST

EMEA:
+44 (0)1625 547 962
Mon-Fri 9am to 5pm | GMT / BST

Support Portal

Open Support Case | Review Existing Cases

The CoolSpools Support Portal allows you to open new cases and manage existing ones. If you are a client that needs access to the support portal, please contact: techsupport@coolspools.com

Documentation & Release Notes

Documents | Guides | Release Notes

All CoolSpools documentation in one place, including latest and previous versions of our software and guides.

Downloads

Latest software | Previous versions | Utilities

Access all of our software, including the very latest versions of CoolSpools Suite, Database, Converter and Email. All our previous versions are here too, along with their installation instructions and patch updates.

Download the CoolSpools datasheet

CoolSpools is a powerful but highly cost-effective information management toolkit for IBM i.
CoolSpools helps you give your users and customers the information they need, when they need it, how they need it.

Download the datasheet to learn more about how CoolSpools can deliver increased efficiencies to your IBM i environment.

IBM Spool File Conversion Guides, FAQ’s and Articles

Guide: Spooled File Archiving with IBM Content Manager OnDemand and CoolSpools

Maximise your IBM i Spooled File archiving capabilities by combining CoolSpools with IBM Content…

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FAQ: CoolSpools backup systems

Do I need to buy a license for my backup/D.R. system? Do you have special deals for backup……

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Report modernization for AS400 / IBMi

Improving report outputs from AS400 / IBM i

With CoolSpools, your reports will be based on your processing needs, rather than the other way…

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Guide: Creating Excel files on your IBM i

Our guide to creating Excel format files on your AS/400 System I / iSeries. You need Excel format…

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FAQ: IBM i email troubleshooting

My emails are being sent/aren’t being delivered: how can I work out why?

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FAQ: CoolSpools License and Support Keys

What is the difference between CoolSpools license and support keys?

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All CoolSpools articles
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