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CoolSpools Support

CoolSpools Support Portal

Contact Support

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Support Portal

Open Support Case | Review Existing Cases

The CoolSpools Support Portal allows you to open new cases and manage existing ones. If you are a client that needs access to the support portal, please contact: [email protected]

Documentation & Release Notes

Documents | Guides | Release Notes

All CoolSpools documentation in one place, including latest and previous versions of our software and guides.

Downloads

Latest software | Previous versions | Utilities

Access all of our software, including the very latest versions of CoolSpools Suite, Database, Converter and Email. All our previous versions are here too, along with their installation instructions and patch updates.

Download the CoolSpools datasheet

CoolSpools is a powerful but highly cost-effective information management toolkit for IBM i.
CoolSpools helps you give your users and customers the information they need, when they need it, how they need it.

Download the datasheet to learn more about how CoolSpools can deliver increased efficiencies to your IBM i environment.

CoolSpools Guides, FAQ’s and Documentation

Spring4Shell Vulnerability

Apache ActiveMQ Vulnerability

The CoolSpools application is not impacted by the Apache ActiveMQ vulnerability CVE-2023-46604

iSeries PDFs

The Power of iSeries PDFs (And The Easy Way to Create Them)

If you work in an IBM iSeries, System i or AS/400 environment, creating PDFs has got even easier!…

PTF's for O/S V5R3 & R4

FAQ: CoolSpools PTF’s for O/S V5R3 & R4

I’m running CoolSpools V6, CoolSpools PLUS, CoolSpools V5 or Slipstream V4 and am having problems…

CoolSpools and Excel FAQ

I’m running CoolSpools V6, CoolSpools PLUS, CoolSpools V5 or Slipstream V4 and am having problems…

PDF passwords and encryption

FAQ: CoolSpools License and Support Keys

What is the difference between CoolSpools license and support keys?

AS400 to XML file spool conversion

FAQ: Creating XML files on your IBM i

Why create XML files on your system i?

jordon conner - Coolspools support

CoolSpools Support

Here are a few of the ways that we keep our customers happy and our software up to such a high…

Email via Microsoft 365 image

Sending Email via Microsoft 365 with OAUTH 2.0

Use CoolSpools to relay email messages from your IBM i server via Microsoft 365 (Office 365)…

Coolspools Email Setup Instructions

FAQ: AS400 email setup

What do I need to do to get email working on my system?

All CoolSpools articles

REQUEST A CALL BACK

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