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CoolSpools Support

CoolSpools Support Portal

Contact Support

Americas:
+1 (888) 228 2415
Mon-Fri 9am to 5pm | GMT / BST

EMEA:
+44 (0)1625 547 962
Mon-Fri 9am to 5pm | GMT / BST

Support Portal

Open Support Case | Review Existing Cases

The CoolSpools Support Portal allows you to open new cases and manage existing ones. If you are a client that needs access to the support portal, please contact: [email protected]

Documentation & Release Notes

Documents | Guides | Release Notes

All CoolSpools documentation in one place, including latest and previous versions of our software and guides.

Downloads

Latest software | Previous versions | Utilities

Access all of our software, including the very latest versions of CoolSpools Suite, Database, Converter and Email. All our previous versions are here too, along with their installation instructions and patch updates.

Download the CoolSpools datasheet

CoolSpools is a powerful but highly cost-effective information management toolkit for IBM i.
CoolSpools helps you give your users and customers the information they need, when they need it, how they need it.

Download the datasheet to learn more about how CoolSpools can deliver increased efficiencies to your IBM i environment.

Download the CoolSpools DataSheet

PDF format. 1.1mb

CoolSpools Guides, FAQ’s and Documentation

CoolSpools License Transfer

Guides

Guide: CoolSpools License Transfer

Everything you need to keep CoolSpools running after a hardware or operating system upgrade

IBM i SQL Services

CoolSpools for IBM i,Guides,Support Articles

Extract Active Job Data with IBM i SQL Services and CoolSpools

Combine IBM i SQL services with CoolSpools database to easily distribute system information, such…

Guides

Guide: CoolSpools Version 6 Installation Options

The options listed below all install a full working version of CoolSpools V6

Coolspools and encrypted files

FAQ's

FAQ: Using encrypted zip files

Can CoolSpools password-protect an Excel file?

CoolSpools Fonts

FAQ's

FAQ: CoolSpools Fonts

Why do Coolspools fonts looks different in the PDF to what it does when printed?

AS400 security for PDF files

FAQ's

FAQ: Restricting PDF actions

Can you prevent people from modifying/printing/copying text from PDF’s?

Coolspools variables

FAQ's

FAQ: Spool Admin Substitution Variables

What are CoolSpools Spool Admin substitution variables, how and where can I use them and how to…

CoolSpools and email addresses

Upgrades

Upgrade from CoolSpools Version 6 to Version 7

This page answers frequently asked questions about upgrading from Version 6 to Version 7 of…

Reasons to choose coolspools software

Features

5 Great Reasons to Choose CoolSpools Software

CoolSpools really IS the most powerful, most fully-featured, easiest to use System i spool file…

All CoolSpools articles

REQUEST A CALL BACK

Would you like to see how CoolSpools Suite could modernise data management on your your IBM i?

Complete the form below and one of our technicians will get in touch.

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