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CoolSpools Support

CoolSpools Support Portal

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Support Portal

Open Support Case | Review Existing Cases

The CoolSpools Support Portal allows you to open new cases and manage existing ones. If you are a client that needs access to the support portal, please contact: [email protected]

Documentation & Release Notes

Documents | Guides | Release Notes

All CoolSpools documentation in one place, including latest and previous versions of our software and guides.

Downloads

Latest software | Previous versions | Utilities

Access all of our software, including the very latest versions of CoolSpools Suite, Database, Converter and Email. All our previous versions are here too, along with their installation instructions and patch updates.

Download the CoolSpools datasheet

CoolSpools is a powerful but highly cost-effective information management toolkit for IBM i.
CoolSpools helps you give your users and customers the information they need, when they need it, how they need it.

Download the datasheet to learn more about how CoolSpools can deliver increased efficiencies to your IBM i environment.

Download the CoolSpools DataSheet

PDF format. 1.1mb

CoolSpools Guides, FAQ’s and Documentation

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CoolSpools for IBM i,Guides,Support Articles,News

Withdrawal of IBM Db2 Web Query

IBM have announced the withdrawal of IBM Db2 Web Query for i. Is CoolSpools affected, or can it be…

Database Variables

FAQ's

FAQ: Database Variables

What are CoolSpools Database variables?

FAQ's

CoolSpools and Excel FAQ

I’m running CoolSpools V6, CoolSpools PLUS, CoolSpools V5 or Slipstream V4 and am having problems…

IT Managed services

CoolSpools for IBM i,News

CoolSpools go-live still on the back burner?

Ariadne Software (makers of CoolSpools) are an accredited IBM Business Partner, specialising in IBM…

CoolSpools and backup systems

FAQ's

FAQ: CoolSpools backup systems

Do I need to buy a license for my backup/D.R. system? Do you have special deals for backup……

FAQ's

FAQ: Splitting/bursting spooled files

My spooled file contains multiple documents (invoices, statements etc.) that need to be sent to…

PTF's for O/S V5R3 & R4

FAQ's

FAQ: CoolSpools PTF’s for O/S V5R3 & R4

I’m running CoolSpools V6, CoolSpools PLUS, CoolSpools V5 or Slipstream V4 and am having problems…

CoolSpools and Color

FAQ's

FAQ: CoolSpools and Color

Does CoolSpools handle color?

IBM Power Systems – Spectre and Meltdown

CoolSpools for IBM i

IBM Power Systems – Spectre and Meltdown

On January 9, IBM confirmed that Spectre and Meltdown does affect IBM POWER Systems servers.

All CoolSpools articles

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